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FAQs

About CBD

What is CBD?

CBD is a naturally occurring compound that’s extracted from hemp plants. So your body can make use of it, this powerful extract is added to CBD oilsCBD capsulesCBD gummies, and  CBD balms.

What Does CBD Stand For?

CBD is the abbreviation for cannabidiol. (But, let’s face it: CBD is much easier to say.) It’s one of the many cannabinoids, or plant compounds, that are found in hemp.

What are Cannabinoids?

Cannabinoids are compounds found in hemp plants. The most commonly known cannabinoids include cannabidiol (CBD) and tetrahydrocannabinol (THC). So far there have been over 100 cannabinoids identified and isolated from hemp plants, all of which exhibit different effects. Cannaray uses CBD isolate to ensure all our products contain zero THC, giving you a safe and reliable product to use week in week out.

Is CBD the same as Cannabis?

While CBD is derived from cannabis, CBD is just one of over 100 naturally occurring compounds found in the plant, so it’s not the same as the plant as a whole. Unlike THC, another compound found in cannabis, CBD is non-intoxicating and therefore will not cause a 'high'.

Does CBD Get You High?

No, Cannaray CBD will not get you high or cause any intoxicating effects. Cannaray's CBD is THC-free and independently lab tested for purity - and your peace of mind.

WHAT IS THC?

WHAT IS THC?

THC is another plant compound found in cannabis that is commonly associated with the intoxicating and psychoactive effects of cannabis, as well as certain medical benefits such as treatment for epilepsy. Cannaray CBD uses a pure CBD isolate extract and each product is independently lab tested to ensure our range is THC-free.

IS CBD SAFE?

Yes, CBD is safe and has been approved by the World Health Organisation since 2018 as "generally well tolerated with a good safety profile". There are plenty of blogs and reviews online from CBD users documenting how CBD fits into their daily routine.

IS CBD LEGAL?

Yes, CBD is legal in the UK. It’s only products containing THC that are not permitted and we’re pleased to say that Cannaray independently lab tests all our CBD products with an independent laboratory to ensure our products are always THC free. We publish all the lab reports on our website so you can be sure that what is stated on our products is exactly what is inside.

IS CBD A NOVEL FOOD?

CBD was recently classified as a Novel Food by the Food Standards Agency (FSA). Novel Foods are defined as food products ‘not having a significant history of consumption before May 1997’. CBD falls into this categorisation, as do some other health food items including chia seeds. 

All Cannaray CBD food supplement products have been validated by the FSA as part of their Novel Foods regulatory process, for which more information can be found on the FSA's website.

CBD Usage and Dosage

WHAT'S THE RIGHT AMOUNT OF CBD TO TAKE?

As a general rule, you should start low and slow with CBD and gradually adjust your dosage, building up to find a level that works perfectly for you. We recommend not exceeding 70mg CBD per day.

Please check our guide on How to Use CBD which goes into detail for each of our products.

HOW LONG DOES CBD STAY IN YOUR SYSTEM?

The time for CBD to leave the body depends on a few factors such as age, weight, metabolism, and the type of product you use. In general, CBD stays in the body for 2-3 hours, so CBD can be taken in a single daily dose, or smaller doses at intervals throughout the day such as morning, mid-day, and night.

I'M A PROFESSIONAL ATHLETE, CAN I USE CBD?

Yes, all Cannaray CBD products can be used in professional sports as they do not contain THC. Cannaray CBD is a member of the European Specialist Sports Nutrition Alliance. CBD has also been accepted by the World Anti-Doping Agency for use in sports since 2018.

HOW OLD DO YOU HAVE TO BE TO TAKE CBD?

To purchase CBD you must be at least 18 years of age. If you are considering CBD for someone younger than 18 then we would recommend that you consult your local GP or a specialist in the field of CBD before use.

By completing your order and paying, you confirm that you are over 18 and agree to our Terms and Conditions of Sale and our Privacy Policy.

WHAT'S THE BEST WAY TO STORE CBD?

The best way to store CBD oil is away from light, heat and oxygen, such as a pantry/larder or bathroom cupboard. If you are not using it regularly, you can keep it in the fridge, but if you use it every day, you can keep it at room temperature under 25 degrees.

CBD Gummies

How Long Do the CBD Gummies Take to Work?

The rate of uptake for CBD varies, depending on a few factors, such as age, weight, metabolism, and the type of product you use. CBD gummies have medium absorption, meaning they are typically felt after 20-30 minutes. 

Each person reacts differently to CBD, so you may find it can take shorter or longer for the CBD gummies to be absorbed into your system.

How Many CBD Gummies Should I Eat?

We recommend chewing up to three Bright Days CBD Gummies per day from the 300mg regular strength jar or up to two gummies per day from the 900mg high strength jar. 

If you’re taking the Calm CBD Gummies or Good Night CBD Gummies, you’ll only need one per day. Our CBD Gummies can be enjoyed alone or they're great to mix and match with our CBD Oils and CBD Capsules.

Is There Such a Thing as Too Many CBD Gummies?

We know our CBD Gummies taste delicious and it would be easy to eat the whole tub in one go, but it is important you limit yourself to make sure you do not take too much CBD. We recommend taking no more than 70mg a day.

Try starting low and going slow initially to test your body’s tolerance. Once you are comfortable with taking CBD gummies, you can work your way up to higher doses if needed.

How Long Do CBD Gummies Stay in Your System

The time for CBD Gummies to leave the body depends on a few factors such as age, weight, and metabolism. In general, CBD stays in the body for 2-3 hours when consumed as CBD gummies or in a sweet format, so CBD Gummies can be taken in a single daily dose, or in smaller doses at intervals throughout the day, such as morning, midday, and night.

Can I Take CBD Gummies on an Empty Stomach?

As CBD is fat soluble, it's most effective to take CBD gummies with a meal where you are consuming other fats. With that, our CBD gummies can be enjoyed any time of the day, including on an empty stomach.

Are CBD Gummies Safe to Consume Daily?

Yes! Our CBD Gummies are safe to consume daily as long as you are keeping to the recommended dosage. Take a look at our Guide to CBD Dosage to learn more.

What are CBD gummies?

To understand what CBD gummies are, you need to ask what is CBD?’ first. And we’ll tell you: it’s a compound that’s extracted from the hemp plant – namely from its flowers and leaves, where CBD (AKA cannabidiol) is found in abundance. After that extract has been carefully processed, it can be added into oils, capsules or edibles – such as these CBD gummies – to make it easy to enjoy every day. (Because, trust us: you don’t want to taste raw CBD.)

Your CBD gummies can be chewed daily or whenever you feel like taking them. All you have to do is pick three from the 300mg pot for a 30mg serving of CBD goodness or two from the 900mg pot for a 60mg serving. You can also mix and match them with other formats if you want to increase the strength.

Just a quick note: We recommend taking no more than 70mg of CBD per day, so if you’re mixing the gummies with other CBD products, keep track of the dosage as you go. For more tips on enjoying the compound, read our complete guide on how to take CBD.

What are the benefits of CBD Gummies?

CBD gummies are a popular alternative to CBD oil if you're looking for easy, on-the-go dosage. Simply grab, chew and go. CBD gummies can also be easily taken alongside other CBD products and are suitable for use day or night.

What is in CBD gummies?

Not all CBD gummies are made the same. In fact, many brands create theirs with animal-derived ingredients – but not ours! You can enjoy your daily burst of CBD knowing that each gummy is 100% vegan. We’ve made them with organic tapioca syrup, a juicy dose of orange flavour and, of course, CBD. There's 10mg of CBD per gummy in our 300mg jar and 30mg per gummy in our 900mg jar, to be exact. Plus, you’ll also find coconut oil in the mix, which is packed with fatty acids that help to boost the absorbency (orbioavailability) of CBD. (You’ll find it in our Bright Days and Night CBD Oil Drops, too.) The result is a fruity gummy that makes taking CBD quick, simple and fun; just like chewing your favourite sweets, only better.

Are CBD gummies legal in the UK?

Yes – and that’s because CBD itself is a legal compound in the UK. It’s only CBD products containing THC that are not permitted to be sold. We’re pleased to say that, at Cannaray, we independently lab test all of our CBD essentials (gummies included) at an independent laboratory to ensure our products are always THC-free. We then publish all of our lab reports on our website for full transparency, so you can be sure that what is stated on our products is exactly what you’ll find inside.

Our CBD Gummies are permitted for use in sports, too. Because they’re free of THC, they’re approved by ESSNA (The European Specialist Sport Nutrition Alliance) who, like us, are committed to anti-doping in the world of sports. In fact, a number of famous athletes have been known to enjoy CBD before, during and after competing.

Want to know more about how athletes are using CBD? Discover our complete CBD in Sports guide, with tips on how to add the compound to your daily workout regimen.

Do Cannaray CBD gummies vary in colour?

At Cannaray we are proud to only use natural food colouring in our CBD. Because we use naturally derived ingredients, there can be some natural variation in the colour of our CBD gummies which is completely normal. You’ll find these still have the same great taste and CBD content.

Can you fly with CBD?

Jetting off? Lucky you. If you’re wondering whether you can take your CBD Gummies with you, it’s important to understand the rules for flying with CBD. The great news is that you can:

Take CBD through a UK airport. 

Take and use it on a flight from the UK, as long as your destination also permits you to.

Pack CBD in your checked luggage as long as, again, it’s legal in your destination.

Many destinations allow the use of CBD, but we recommend you contact your flight provider and customs in advance of your trip, so you can make sure travelling with CBD is allowed in any countries you’re heading to.

CBD Oils & Drops

What is the Correct Dosage for CBD Oils?

As a general rule for CBD beginners, we recommend that you start with a lower dose (from around 25mg upwards) and gradually adjust your CBD dosage, building up to find a level that works perfectly for you. However, we find that most customers are satisfied taking the recommended dose on pack of 50mg CBD per day for our Bright Days CBD Oil Drops. That means applying just one full 1ml dropper of the CBD Oil Drops (or two full 0.5ml droppers if using our 10ml oils) underneath your tongue until you feel ready to increase. The ‘perfect’ level is the dose that gives you the effects you’re looking for. We recommend taking no more than 70mg CBD per day.

How Should I Take CBD Oils?

With the highest bioavailability of all our CBD products, the CBD Oil Drops are your go-to for quick, direct application. To use our CBD oil, squeeze a full dropper under your tongue and hold for 90 seconds to increase absorption before swallowing, or mix in with a latte or protein shake to experience a subtler effect.

Why Choose Cannaray CBD Oils?

All our CBD oils, CBD gummies, and CBD capsules are independently lab-tested to ensure you get quality CBD that exceeds all of the UK’s safety standards for CBD. For transparency and your peace of mind, we display all of the reports for our products on our website. 

You can check the exact lab report against the batch number for your CBD product, which is printed on the packaging. We're also backed by a world-class team of doctors and scientists who are experts in CBD and cannabinoid therapies, guaranteeing every oil, capsule, balm or cream we create gets the stamp of approval from our medical professionals.

Is Cannaray CBD Novel Foods Compliant?

Yes, all Cannaray CBD oils and food supplements have been validated by the FSA (Food Standards Agency) as part of their Novel Foods regulatory process. Cannaray CBD can be found on the FSA's published list of CBD brands.

Is Cannaray CBD Safe?

Cannaray CBD is 100% safe to use. To give you added confidence, we even put each product through third-party lab tests with accredited laboratories, where they’re tested for quality and purity. Every dropper of CBD oil comes scientist-approved and THC-free, so you can take Cannaray CBD products with zero worries.

Mushroom Gummies

What are Wellness Gummies?

Cannaray’s collection of Wellness Gummies are super-boosted with vitamins and minerals to guide you through life’s ups and downs – whether you’re struggling with sleep, dealing with stress, or needing support through menopause. They make it easy to get the daily goodness you need – all you do is chew two of your chosen Gummies per day. Plus, with natural, fruity flavours, they add a tasty twist to maintaining your wellbeing.

How many Mushroom Complex Gummies should I take?

The best wellness routines are consistent, so take two Mushroom Complex Gummies every day to get the full benefits. With any supplement, it can take a few weeks before you start to notice results, so keep consistent with your daily dose.

What are mushroom gummies, and what do they contain?

These mushroom gummies are packed with six types of functional fungi, plus Panax Ginseng, Iodine and Vitamin B5.

How Should I Store My Mushroom Gummies?

When storing Mushroom Gummies, it’s important to ensure they are kept out of direct sunlight and below 25 degrees celsius.

What Are The Health Benefits of Mushroom Gummies?

Our Mushroom Gummies are packed with functional fungi that have been used in Asian medicine for centuries. From Lion’s Mane to Chaga to Reishi, it’s thought they may help with everything from cognitive function to mood management.

Sea Moss Gummies

Is Sea Moss Gel or Sea Moss Gummies Better?

You can get a dose of Sea Moss from something called Sea Moss Gel or Sea Moss Paste. However, it’s not easy to come by, it’s tricky to add to daily meals, and the taste isn’t pleasant to many. So, with quick, easy chewing, high absorption and the freshest Apple flavour, taking Cannaray Sea Moss Gummies is a much simpler way of adding this nutritionally dense seaweed to your well-being routine.

What’s Inside the Sea Moss Gummies?

Each gummy is packed with invigorating Vitamin C, immune-boosting Vitamin D3, and mind-friendly Iodine, creating a powerhouse of health in a delicious, easy-to-take format.

Can I take Sea Moss Gummies every day?

Absolutely! For the best results, we recommend taking two Sea Moss Gummies per day. It’s as easy as that! Chew them at a time that suits your lifestyle, but remember, consistency is key! So make these gummies a part of your daily routine for all-round wellbeing.

Medical & Health

CAN I USE CBD WHILE PREGNANT OR BREASTFEEDING?

We do not recommend taking CBD products if you are pregnant or breastfeeding.

WHICH CBD PRODUCT WOULD YOU RECOMMEND FOR MY CONDITION?

Unfortunately, we're unable to provide advice or guidance on using our products for medical or health conditions. We recommend speaking to your GP or pharmacist if you are interested in using CBD for a particular concern.

ARE THERE MEDICATIONS I SHOULD AVOID WHEN TAKING CBD?

Unfortunately, we are unable to provide specific advice in relation to CBD's interaction with your medication. Our advice is to always consult your doctor or pharmacist if you are taking medication before taking CBD.

WHY DON’T YOU MAKE MEDICAL CLAIMS ABOUT CBD?

CBD is classified as a food – not a medicine – which means claims of medical benefits are not allowed by any CBD brand. You might still spot them lurking around on the internet, but officially the Food Standards Agency (FSA) doesn’t permit brands to make any claims about the medical benefits of CBD. 

Cannaray Club Loyalty Programme

CAN I EARN POINTS ON PAST PURCHASES I HAVE MADE?

To earn points you must be logged in to your Cannaray Club account during checkout of the relevant purchase, or when you take the relevant action. Therefore, you are not able to earn points on purchases made, or actions taken, prior to the creation of your Cannaray Club Loyalty Account.

CAN I EARN POINTS ON AN ORDER WHERE I HAVE USED A DISCOUNT CODE?

Reward points can be earned on orders where a discount or voucher is used, however, the points earned will be calculated based on the amount actually paid (not the value of the order before the discount/voucher was applied).

HOW DO I EARN REWARD POINTS?

Cannaray Club members earn one (1) point for every one pound (£1) spent on Cannaray products on the Website. Points are rounded down; for example if you spend £2.50, you will receive 2 points. You can also earn points by completing other actions found in our Rewards section of the website.

HOW CAN I REDEEM MY POINTS?

Members can use Points to claim a Discount based on the following scale:

(a) 50 Points = £5.00 discount, minimum spend £30

(b) 100 Points = £10.00 discount, minimum spend £50

(c) 200 Points = £20.00 discount, minimum spend £70

(d) 300 Points = £30.00 discount, minimum spend £100

About Cannaray

WHAT IS CANNARAY CBD?

Created by a world-class team of doctors, scientists and wellness experts, Cannaray's CBD supplements combine quality and natural ingredients with a pure hemp extract. The result? The very best of CBD.

We believe in creating products good enough for ourselves as well as treating our customers like family. From great-tasting CBD oils and gummies to vitamin-packed capsules and tingly topicals, our CBD products are designed to fit seamlessly into your day to night routine.

ARE CANNARAY CBD PRODUCTS VEGAN?

Cannaray's CBD Oils, CBD Capsules and CBD Gummies are all suitable for vegans. Our CBD Muscle Balm contains a small amount of beeswax and is suitable for vegetarians.

HOW IS CANNARAY CBD MADE?

Our partner farms link each step of their production processes. We check and track the product from source until final product. Each product is clearly marked with its batch number which can be correlated to lab reports published on our website. We recommend visiting the Cannaray Journal for more detail on how CBD oil is made.

ARE CANNARAY PRODUCTS RECYCLABLE?

Every bottle and jar we use to package our CBD is made with glass and is easily recyclable, while the pumps, lids and gummy pots used across our range are created using 100% recyclable plastics. Our shipping boxes are all recyclable cardboard.

DOES CANNARAY OFFER DISCOUNTS?

You can get 10% off your first order, plus receive other regular offers and promotions when you sign up for the Cannaray CBD newsletter (via the link in our footer).

We also offer up to 30% off our CBD products when bought in 3-month or 6-month supplies, which are very cost-effective if you take CBD regularly.

IS CANNARAY THC-FREE?

Yes, all Cannaray CBD products are THC-free as can be seen in our lab reports.

This means that the percentage of THC in our products is below detectable levels by lab equipment, where the threshold is 0.005%.

IS CANNARAY CBD NOVEL FOODS COMPLIANT?  

Yes, all Cannaray CBD food supplements have been validated by the FSA (Food Standards Agency) as part of their Novel Foods regulatory process. Cannaray CBD can be found on the FSA's published list of CBD brands.

WHERE CAN I BUY CANNARAY CBD?

You can shop our best-selling blends right here, or discover Cannaray stockists all over the UK. Next time you’re in your local Tesco, Sainsbury's, Waitrose, Superdrug, Day Lewis or Harrods, look out for our CBD capsules, CBD oils and CBD gummies on the shelves. Follow the yellow sun.

WHY IS CANNARAY CBD LESS EXPENSIVE THAN OTHER BRANDS?

At Cannaray, our goal is to make our products as affordable and accessible as we can for our customers. The quality of Cannaray CBD is among the highest in the market, which is why we are stocked in leading retailers, including Tesco, Sainsbury's, Holland & Barrett, Morrisons, Superdrug and Waitrose (to name a few). We also use GMO-free crops, are THC-free and we independently lab test our products for purity, so you can be sure you are receiving a premium CBD product for a great price every time, without compromising on quality.

DO CANNARAY CBD GUMMIES VARY IN COLOUR?

At Cannaray we are proud to only use natural food colouring in our CBD. Because we use naturally derived ingredients, there can be some natural variation in the colour of our CBD gummies which is completely normal. You’ll find these still have the same great taste and CBD content. 

Our Shipping & Returns

WHERE IS MY ORDER?

All our UK orders are sent via Royal Mail tracked shipping. When we dispatch your order from our warehouse, we will send you an email containing your Royal Mail tracking number so you can follow the progress of your order.

Please follow this link to locate your order: https://www.royalmail.com/track-your-item#/

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship nationwide in the UK. Please check our Delivery and Returns page to check that we ship to your location.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit and debit cards including VISA and MasterCard.

WHAT ARE YOUR SHIPPING AND DELIVERY OPTIONS?

We offer two shipping options:

  • Standard Delivery 2-5 business days, by Royal Mail Tracked delivery (for £3.99 or free for orders over £30)
  • Next Business Day one business day (Monday-Friday), by Royal Mail Tracked 24 (for £5.99). NB orders placed after 12 pm on Friday, will be shipped the following Monday and arrive on Tuesday.
HOW DO I RETURN MY PRODUCTS IF I AM NOT HAPPY?

We would like to make you happy! Please review our Return Policy and contact us for further assistance.

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